Privacy Policy & Terms/conditions
PRIVACY STATEMENT and TERMS AND CONDITIONS
StoneCareOnline is an online retailer of various products to Clean, Protect and Maintain all types of Natural Stone. We distribute HMK Stone Care Products. WE ARE NOT THE MANUFACTURER. We therefore, do not control formula's, ingredients, product labels, etc. of any HMK Stone Care Products.
We DO however have a vast reservoir of technical knowledge to assist you in your product selection. Please contact us for Technical Assistance 800-380-6881.
Stonecareonline (SCO) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SCO web site and governs data collection and usage.
By using the SCO web site, you consent to the data practices described in this statement. Collection of your Personal Information SCO collects personally identifiable information, such as your e-mail address, name, home or work address, telephone number and zip code in order to process your order(s). We may also list your personal contact information on Shipment Labels in order to facilitate prompt shipping and delivery of your order by various carriers.
There is also information about your computer hardware and software that is automatically collected by SCO. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This data is normal and customary to anyone surfing the internet.
This information is used by SCO for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the SCO web site.
SCO encourages you to review the privacy statements of web sites you choose to link to from SCO so that you can understand how those web sites collect, use and share your information.
SCO is not responsible for the privacy statements or other content on web sites outside of the SCO and SC0 family of web sites.
Use of your Personal Information SCO collects and uses your personal information to operate the SCO web site and deliver the services you have requested. SCO also uses your personally identifiable information to inform you of other products or services available from SCO.
SCO may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. You have the right to Opt Out at any time.
SCO DOES NOT sell, rent or lease its customer lists to third parties.
SCO keeps track of the web sites and pages our customers visit within the SCO domain in order to determine what SCO services are the most popular. This data is used to deliver customized content and advertising within SCO to customers whose behavior indicates that they are interested in a particular subject area.
SCO web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SCO or the site; (b) protect and defend the rights or property of SCO; and, (c) act under exigent circumstances to protect the personal safety of users of SCO, or the public.
Use of Cookies The SCO web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize SCO pages, or register with SCO site or services, a cookie helps SCO to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same SCO web site, the information you previously provided can be retrieved, so you can easily use the SCO features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SCO services or web sites you visit.
Security of your Personal Information
SCO secures your personal information from unauthorized access, use or disclosure. SCO secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
SCO will occasionally update this Statement of Privacy to reflect company and customer feedback. SCO encourages you to periodically review this Statement to be informed of how SCO is protecting your information.
Contact Information
SCO welcomes your comments regarding this Statement of Privacy. If you believe that SCO has not adhered to this Statement, please contact SCO info@stonecareonline.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.
RETURNS
If you wish to return Unused and Unopened products, please contact our office for Return Authorization. Returns are subject to a 20% Restock Fee.
Feel Free to Contact Us with any questions you may have regarding this statement. 800-380-6881